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>Citrix Systems  

Citrix EdgeSight

Please note that Citrix Edgesight has a variety of products that we stock, for a more comprehensive list please contact us using the live chat or call us.

Citrix® EdgeSight is a performance and availability management solution for XenDesktop, XenApp and endpoint systems. EdgeSight Monitors applications, devices, sessions, license usage, and the network in real time, allowing users to quickly analyze, resolve, and proactively prevent problems. You perform administrative tasks using the Citrix EdgeSight Server Console.

Citrix EdgeSight consists of the following components:

  • EdgeSight Agents
  • EdgeSight Server
  • EdgeSight Server Console
  • Citrix License Server

System Requirements for EdgeSight 5.4

Updated: 2015-05-16

There are separate system requirements for EdgeSight Server and the various types of EdgeSight Agents, plus additional requirements depending on the environment being monitored.

Version Compatibility Matrices

Agents supported by EdgeSight Server 5.4 can Monitor the following versions of XenApp:

AgentXenApp 6.5XenApp 6.0XenApp 5.0XenApp 4.5
EdgeSight for XenApp 6 Agent 5.4 (64-bit only)xx  
EdgeSight for XenApp 6 Agent 5.3 (64-bit only) x  
EdgeSight for XenApp Agent 5.3 (32- and 64-bit versions)  xx

EdgeSight Server 5.4 also supports uploading data collected about system- and session-related performance for instances of XenDesktop:

AgentXenDesktop 5.6XenDesktop 5.5XenDesktop 5.0XenDesktop 4.0
EdgeSight for Virtual Desktops Agent 5.3xxxx

The following agent can monitor physical endpoint devices and upload the data to EdgeSight Server 5.4:

AgentEndpoint devices
EdgeSight for Endpoints Agent 5.3x

Agent Requirements

The system requirements specific to each agent are listed below.
EdgeSight for XenApp agent - for deployment on XenApp systems
XenApp configurationThe target XenApp machine must meet the requirements listed in your XenApp documentation.
Other requirementsThe Terminal Services service must be running to properly collect process and network data related to user sessions. (If this service is not running, process and network data cannot be associated with a session and reports dependent on this information show no data.) The session user must be a member of either the Remote Desktop users group or the Administrator users group to collect End User Experience Monitoring (EUEM) data.
EdgeSight for Endpoint agent - for deployment on physical endpoint devices
OSMicrosoft Windows XP SP2 or higher, Microsoft Windows Server 2003, Microsoft Windows Vista (Business edition or above), Windows 2008, Windows 2008 R2, or Windows 7. Both 32-bit and 64-bit systems are supported on all platforms.
CPU500 MHz or later recommended
Memory128 MB of RAM (256 MB recommended)
Disk100 MB free space (25 MB of disk space for product installation and 75 MB disk space for the database)
EdgeSight for Virtual Desktops agent - to collect system-related and session-related performance data on XenDesktop instances
OSMicrosoft Windows XP SP2 or higher, Microsoft Windows Server 2003, Microsoft Windows Vista (Business edition or above), Windows 2008, Windows 2008 R2, or Windows 7. Both 32-bit and 64-bit systems are supported on all platforms.
CPU500 MHz or later recommended
Memory128 MB of RAM (256 MB recommended)
Disk30 MB free space
Note: The EdgeSight for Virtual Desktops Agent is not designed to monitor the Desktop Delivery Controller (DDC) in a XenDesktop farm.

The EdgeSight agent installers check the operating system on the target machine. This helps ensure that the correct agent is installed on various devices.

  • Attempts to install the EdgeSight for Endpoint agent on any system running a server operating system will result in a warning notifying you that you may be installing the wrong product. You have the option to continue installation. During a silent installation to a system running a server OS, the install fails unless the ALLOWSERVEROS property is set to 1. A message indicating the cause of installation failure is placed in the install log.
  • Attempts to install the EdgeSight for Endpoint agent on a virtual desktop running XenDesktop will result is a message being displayed notifying you that you may be installing the wrong product. You have the option to continue installation. During a silent installation to a system running a XenDesktop, the install fails unless the ALLOWVIRTUAL property is set to 1. A message indicating the cause of installation failure is placed in the install log.
  • Any attempt to install the EdgeSight for XenApp agent on a computer not running Terminal Server in Application Mode will fail. (Note that the agent installation does not check to ensure that the Terminal Server is properly licensed.) There is no override.

Server Requirements

The system requirements for the EdgeSight Server are listed below:

Web Server
OS

Microsoft Windows Server 2008 R2, Microsoft Windows Server 2008, or Microsoft Windows Server 2003 SP1 or later. Both 32-bit and 64-bit systems are supported where available.

Internet Information Services (IIS) 7.0 for Windows Server 2008. See "IIS 7.0 Components Required on Windows Server 2008 Systems” later in this topic for a list of specific components.

Citrix Licensing (This can be installed on a separate system; see “Citrix Licensing Requirements” later in this topic for more information.)

Microsoft Message Queuing (MSMQ), Common components only

Microsoft .NET Framework 3.5 SP1
Note: To support the forwarding of alerts to Microsoft® System Center Operations Manager (SCOM), the SCOM agent must be installed on the EdgeSight Web server. See “Requirements for Forwarding Alerts to System Center Operations Manager” later in this topic for more information.

Note the following configuration requirements:

Default Web Site running

ASP.NET allowed in IIS

IWAM and IUSR users active and enabled

IIS_WPG group enabled and ASPNET user enabled (if using Windows Server 2003)

CPU2 gigahertz (GHz) or faster CPU
Memory2GB of RAM recommended. 512MB of RAM required.
DiskMinimum 2 GB free space
Database Server
OS

Microsoft Windows Server 2008 R2, Microsoft Windows Server 2008, or Microsoft Windows Server 2003 SP1 or later. Both 32-bit and 64-bit systems are supported where available. The server edition must support SQL Server. See SQL Server Books Online for information on system requirements.

Database

SQL Server 2012 (Standard or better), SQL Server 2008 R2 (Standard or better), SQL Server 2008 SP2 (Standard or better), or SQL Server 2005 SP4 (Standard or better). For more information on supported databases, refer to http://support.citrix.com/article/CTX114501.

Important:

Note the following configuration requirements:

As of SQL Server 2008, the Reporting Services Role called Manage Shared Schedules no longer exists as a stand-alone role; it is now part of the System Administrator Role. For more information, see Managing: Overview.

SQL Server must be configured for case-insensitive collation. Case-sensitive collation is not currently supported for this release.

SQL Server should be configured to use Windows Authentication or Mixed-Mode Authentication.

Reporting Services is included with SQL Server 2012, SQL Server 2008 R2, SQL Server 2008, and SQL Server 2005. Reporting Services can be installed on a separate machine from the data source.

SQL Agent Service running and set to start automatically (if Reporting Services is installed on the machine)

CPU2 GHz or faster CPU
Memory2GB of RAM recommended. At least 1 GB of RAM required.
DiskMinimum 20 GB free space
Agent Database Server
The agent database server is only required if EdgeSight for Virtual Desktops Agents are used to monitor virtual desktops. The server can be installed on a physical or a virtual machine. The EdgeSight Agent Database Server should not be installed on the same machine as the EdgeSight Server. See “Virtual Desktop Monitoring Requirements” later in this topic and Installing EdgeSight for Monitoring Virtual Desktops for more information.
OSWindows 2008 R2, Windows Server 2008 or Windows Server 2003 SP1 or later. Microsoft .NET Framework Version 2.0 or later is required.
CPU2 GHz or faster CPU
Memory2GB of RAM recommended. At least 1 GB of RAM required.
DiskTypical disk space usage is generally 70 MB per virtual desktop for the databases on a single disk.
Note: The Web Server (IIS), Database Server (SQL Server), and Reporting Services can be installed on the same machine. We recommend having at least 2 CPUs in such a configuration.

IIS 7.0 Components Required on Windows Server 2008 Systems

Specific IIS 7.0 components are required on a Windows Server 2008 or later system which will be hosting an EdgeSight Server. These components are checked by the bootstrapper program. When configuring IIS 7.0, ensure that the following role services are selected under the Web Server role:

  • Static Content
  • Default Document
  • ASP.NET
  • ISAPI Extensions
  • ISAPI Filters
  • Windows Authentication
  • Request Filtering
  • The following Management Tools:
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